Rancho Santa Fe Association staff performance scores extremely high on Club Mark survey

By Karen Billing

In addition to golf club and clubhouse issues, the community also provided input on community satisfaction with the RSF Association through the Club Mark survey.

The survey found that the community is extremely satisfied with the RSF Association, led by Manager Pete Smith, and its staff: 95 percent of those who responded said they are overall satisfied with the services provided by the Association; 97 percent are satisfied with the landscaping of common areas; and high marks were given for the RSF Association’s staff’s helpfulness, courtesy, knowledge and promptness.

The RSF Patrol, led by RSF Patrol Chief Matt Wellhouser, scored a 98 percent positive rating. The Art Jury scored a 69 percent satisfaction rate.